Last updated October 2026

Privacy policy

Who we are

Isle (isle.agency) is an AI ad creative studio for wellness brands. We value efficiency, fair pricing, 24-hour delivery and your convenience: send your product, get ready-to-run ads the next day. Contact: hello@isle.agency.

What we collect

If you submit the free-sample form, we collect what you type into it: your name, work email, brand name, product link, monthly ad spend range, main advertising platform, which actor you picked, any notes you add, and whether you opted in to occasional emails. We also record which plan you clicked, if you arrived from a pricing button.

If you buy something, Stripe collects your email, name, brand name, product link and payment details in order to take the payment. We receive the order and those details, but we never see or store your full card number.

We do not collect special category data.

Why we collect it

To produce and deliver what you asked for, and to reply to you about it. If you ticked the opt-in box, we may also send occasional notes about what is working in skincare ad creative. That is the entire purpose.

What we never do

We do not sell your details, rent them, or share them with advertisers or data brokers. We do not add you to any list you did not opt in to.

How long we keep it

Enquiries and orders are kept for as long as we are working together or in contact about them, and deleted on request. Payment records are kept as long as tax and accounting rules require.

How to opt out or be deleted

We don’t run a newsletter. If you ever want us to stop writing, reply “unsubscribe” to any email from us and we stop. To have your details deleted, email hello@isle.agency and we will confirm once it is done. You can also ask for a copy of what we hold about you.

Analytics and cookies

This site uses Vercel Web Analytics, which counts page views without cookies and without building a profile of you. It does not track you across other sites. There is no advertising pixel here, so there is no cookie banner to dismiss. Your shop selections are kept in your own browser’s local storage and are never sent to us until you check out.

Hosting and processors

The site is hosted by Vercel. Payments are processed by Stripe. Email is delivered by our email provider acting on our instructions. These providers process the data only to run the service and may store it outside your country.

AI-generated work

Every actor and every sample on this site is AI-generated concept work for fictional brands. No real person is depicted, and no sample is presented as a genuine customer review or endorsement.

Changes

If this policy changes we will update the date at the top of this page.

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